Mute Update From Paul
- Translate: Norwegian, Danish, Swedish, Italian, German, French, Spanish, Portuguese, Dutch.
Finnish still to come.
Here is the plan of action over the next few days. Firstly, we are already live in Finland verifying that changes to the safety system are making a difference. Users are having conversations that have some limitations to start. Finnish users are helping improve the system through interactive polls and direct feedback to staff. We have IP blocked Finland to keep the environment primarily Finnish speaking Habbos so we can improve filter performance. This is a temporary measure.
Once we are satisfied that the new safety approach has improved our effectiveness, we will begin to open up the conversation functions in two other markets, most likely Spain and Brazil. This will mark the beginning of the Great Go-Live and we are working to kick off this process on Monday or Tuesday of next week. Once we are satisfied that the technology and approach is working to a high standard we will then begin lifting the mute in other markets.
Next week I will share details of the new features we are introducing. You already know about the Safety Quiz and the limited chat we are working on now. There are many other new features. Be assured that you will be able to earn greater levels of free expression in an experience progression model you have seen in Habbo Helpers. We are seeking to make the site safer, not limit the appropriate topics you like to share with friends.
It’s still early days and at this stage I cannot say how long it will take to complete The Great Go-Live. My timeline is both as fast as possible while being as safe as possible. Our priority is delivering a good standard of safety to all users.
I’ll be making a big announcement next week about exactly the methods we are going to use to improve safety and set a new industry standard. Stay tuned for more news and thanks again to all users for your patience and support.